Hello Claire, and welcome to planDisney!
Thanks for bringing planDisney such an important question today, and as the current
UK-based planDisney Panelist, it will be my delight and privilege to offer you some pixie-dusted assistance!
Oh boy! I'm so sorry to learn you've been having a spot of bother in linking your purchased
Magic Tickets to your
My Disney Experience account. I'm sure that you've been feeling supercalifragilisticexpialidocious excited to start planning your upcoming jolly
June holiday to the magic of Walt Disney World Resort, therefore I can understand this wasn't the magical beginning you'd perhaps been expecting.
Of course, I expect you'll already know this, but to begin the planning process, you'll need to have successfully linked your Magic Tickets, before going ahead and making those all-important
Disney Park Pass reservations for your intended Disney days.
Claire, I think the best, and swiftest solution to resolve your ticketing glitch would be to speak in person with a Cast Member. Knowledgeable Cast Members will be able to fully access your My Disney Experience account, and in doing so, will be best placed to find a way forward with your Disney holiday planning.
To connect with a Cast Member, simply dial the UK freephone number for
Technical and Website Support contained within this
Walt Disney World Resort Phone Directory. Prior to calling, you'll want to be sure to have your Magic Ticket eTicket confirmation email and any other pertinent details close to hand.
Claire, I also thought it might be useful for you to know that Guests can check for up-to-the-magical-minute
availability for Disney Park Pass reservations via this handy link!And lastly, if you should have any additional questions for me concerning your holibobs this coming June to the most magical place on earth, then please don't hesitate to drop back to
me here at planDisney. I'm always happy to help wherever it's possible for me to do so!
Have a great Disney day ~ Jane