Cinderella Castle Detail
  • On May 11, 2021
    Tyra from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I am trying to reassign tickets

    Hi there, Tyra! Welcome to planDisney! I always love to chat with another Floridian!

    Isn't technology something? It can help us do so many things, but then it can also make us feel as silly as the Mad Hatter! Let's see if we can work out your issue and have you grinning like the Cheshire Cat in no time!

    Tyra, before we step through the process, one thing to be aware of is that you can only reassign a ticket that hasn't been used yet. So for example, if you have a 3-Day Ticket and used it to enter a theme park for just one day, you can't transfer it to someone else for the remaining two days. That ticket is linked to the person who used it and can't be reassigned.

    Okay, if the ticket we're working with hasn't been used yet, let's keep moving forward and get it reassigned! Here are the steps for doing that:

     - Go to the Walt Disney World website and sign in at the blue link right above the menu bar.
     - Roll over the "My Disney Experience" logo in the menu bar to bring up a drop-down menu.
     - Select "My Plans."
     - Scroll down to "My Plans, Reservations and Tickets."
     - Select the "Tickets & Memory Maker" tab.
     - Find the ticket you want to change and click on "Reassign Ticket."
     - Select a Guest from the list or click the "+" to add a new Guest.

    That should do it! Keep in mind that if you're reassigning a Florida Resident Ticket, the Guest who will be using it needs to provide proof of Florida residency before they can enter one of the theme parks.

    If you're still having problems or you can't find your ticket on the website, I'd go ahead and call Disney's Guest Relations at the "Existing Tickets" number. A Cast Member will be happy to assist you!

    I hope this helps you share some magic with your friends and family, Tyra. Please come see us again if you have any more questions!

    Keep Disney Dreaming,

    Kathy K.
thumbnail image for Kathy

Meet the Panelist: Kathy, Florida

I've lived my whole life just an hour's drive from Walt Disney World, so I've been a regular visitor for as long as I can remember. Even after all these years and so many visits, I love that there's still so much to discover! Now that I'm a mom myself, seeing my favorite place through my son's eyes has given me a whole new perspective that I enjoy sharing with other parents of young children. Learn More About Kathy

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