MagicBand+ pairing with Smart Phone; Minnie Mouse band
  • On Dec 1, 2023
    Robert from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We are trying to reactivate (2) 2 day passes on 2 magic bands that have expired that we received at a Disney resort and were not able to use within the time period (5years?) What is the process or who do we go to for the tickets to be activated for Feb 24

    Hey there Robert and welcome to planDisney. Finding unused tickets is like uncovering buried treasure. Here is what you should do to see if these tickets and MagicBands are active and usable.

    The fastest way to determine the validity of old tickets is to contact a Cast Member at 407-939-1289. They will ask you questions and look into your My Disney Experience account. Your account should show all active MagicBands and actively linked tickets. If the tickets have cycled out of your account and have not been activated, they can guide you on how to use them during your Disney adventure in February. Please note that your tickets may have an expiration date that may not be extended due to the type of ticket.

    You may also email a Cast Member at ticket.usage@disneyworld.com with certain information about your tickets to get help. If you are on-site or traveling through Orlando, you may also visit any Guest Relations desk, theme park ticket window, Concierge Resort hotel desk, or the Disney Ticket Center at Disney Springs for help.

    Your MagicBands may or may not work depending on the battery. Initially, MagicBands (including MagicBand2) were designed with batteries to last up to 24 months but I have seen them last much longer depending on usage. There is no way to test them from home. The newer MagicBand+ is designed with a rechargeable battery. I encourage you to bring your MagicBands with you but to create a Disney MagicMobile Pass on your smart device or Apple Watch just in case. This pass will allow you to use your phone and/or Apple Watch at theme park entrances and Lightning Lane entrances.

    planDisney Pro Tip: If you have not visited the "place where dreams come true" in five years then take the time to learn about Disney Genie+, Individual Lightning Lane, and Virtual Queue. There is information and videos online to help you understand and guide you through these processes.

    Robert, I hope this information helps you reactivate your tickets. Please feel free to write me back with any follow-up questions about your tickets or any Disney vacation tips.

    Enjoy making many Magical Memories.
    ~Jason
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Meet the Panelist: Jason, Georgia

I am a father and orthodontist who loves the hidden treasures found on Disney vacations. For over a decade, my wife and I have raised our two sons on Disney Cruise Line, Adventures By Disney, and Disney Theme Parks on both coasts. From large group and multigeneration family vacations to adult trips and couples getaways, I am excited to share my years of pixie-dust-covered experiences with you while planning your Disney vacation. Let the lifelong magical memories ... begin! Learn More About Jason

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