Characters on Starcruiser
  • On Jun 21, 2022
    Gretchen from NJ Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I am trying to reach the star wars immersive experience. I have been on hold for over an hour. Should I stay on the line? I'm concerned it will never connect. I hear the spacey hold music, but there have been no announcements to keep holding.

    Bright Suns, Gretchen!

    Welcome to planDisney! I am so excited to hear that you are planning an adventure on the Halcyon. I'm sure a Star Wars: Galactic Starcruiser adventure is a dream come true for your entire crew. So many amazing experiences are available on board. Lightsaber and Bridge Training are two highlights that can't be missed. But before you can start choosing where your adventure will take you, you'll need to secure a spot on the ship. Here's all you need to know about booking travels aboard the Halcyon!

    Guests may experience extended wait times when booking their upcoming adventure. I am sure that by the time my message reaches your galaxy your phone transmission will have ended. I am hopeful that you were able to book your excursion during your call. But if forces beyond your control intervened and you had to end the transmission, I would encourage you to call early, or right at 7 AM when the lines open. This could help reduce your wait time. Themed hold music is expected, so if you can hear it no need to disconnect. You are in the galactic queue! I also recommend reviewing the Ready-To-Book Checklist before your call to help reduce your time on the line. Once you have secured your accommodations, complete the Get Ready for Your Voyage checklist to ensure your travels go according to plan, as long as the First Order doesn't intervene. 

    While you are on your voyage, be prepared for exclusive missions and exciting character encounters. This is no ordinary vacation, you are a part of the story! You will have the option to journey to the planet of Batuu, located in Star Wars Galaxy's Edge. Your adventure on this remote planet also includes access to Star Wars: Rise of the Resistance. This is a can't miss experience that you won't soon forget. 

    May the Force Be with you!
    Tammy 
thumbnail image for Tammy

Meet the Panelist: Tammy, Illinois

Hey Everyone! I'm Tammy. My Ohana and I live in the Northwest suburbs of Chicago. I am a preschool teacher and I also coordinate events for youth and families. I have been visiting Walt Disney World Resort since I was a teenager. I'm always looking for a new adventure to explore or an amazing snack to try. I love to share my tips and experiences because I want to help make all trips as memorable and magic as my travels have been.  Learn More About Tammy

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