Family with Mickey and Minnie
  • On Apr 14, 2023
    Kandace from OK Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    When I was trying to put my tickets into my app I put two in under the same name. How do I change the name on one of the tickets?

    Hey there, hi there, Kandace! Welcome to planDisney. We are so glad you are here with your question.

    Oh boy! I'm sorry your planning excitement lead you to make a little mistake by putting the same name on two tickets. Don't worry, it will be okay! I wish there was an easy way to edit or modify a ticket name in the Disneyland app, but unfortunately, you can't. I've made the same mistake and tried finding a way to fix it myself too. If you want to change the name on a ticket, you will need to reach out to Ticket Services or chat with a Cast Member in the Disneyland app. Interestingly, you don't necessarily need to have it fixed because a ticket isn't actually assigned to a person until they scan into the parks for the first time. When your ticket is scanned, a Cast Member will take a photo of the person and this is what assigns the ticket to a person. Although, it may be a good idea if you have a lot of tickets to keep track of.

    You arrive soon, so be sure to take a look around the Disneyland app to familiarize yourself with all of the features. I use the map to check wait times often and check out dining options and view menus. My favorite feature in the app is the option to mobile order food at participating locations. it saves so much time, which means more time to hop on another attraction!

    Kandace, I hope you have a wonderful time experiencing all of the magic at Disneyland Resort this week.

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Meet the Panelist: Carrie, California

Well hello friend! I'm Carrie, a work-from-home mama and military wife who currently calls sunny San Diego home. We love that we are close enough to Disneyland Resort to make a last-minute trip to see the Mouse quite frequently. You'll find us in the parks braving drops and coasters to work up our appetite to take as many snack breaks as we can fit in! I love helping my friends plan memorable trips to Disneyland Resort and can't wait to help you too! Learn More About Carrie

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