Cinderella Castle 50th Day
  • On Dec 16, 2021
    Ashima from GA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I am trying to purchase genie+ for tickets I have already purchased but can not figure out how to do so. Can you please help?

    Welcome to planDisney, Ashima, where we love helping Guests like you make their Disney vacation dreams come true. You’ve never had a friend like the new Disney Genie Service, which can help you plan your Disney vacation by making suggestions and building a daily itinerary based on your party’s top interests. While the Disney Genie Service is complimentary for all Guests visiting Walt Disney World, you have the option to purchase the Disney Genie+ Service to reduce the time spent waiting in line for some of the popular attractions.

    You can add the Disney Genie+ Service to your existing theme park tickets through the My Disney Experience Mobile app. Start by clicking on the three horizontal lines at the bottom right of the home page in the My Disney Experience Mobile app.  Select Tickets and Passes, locate your theme park ticket and click on the Change Ticket link to add Disney Genie+ Service. If you need further assistance, please call (407) 939-7639 to speak with a friendly Cast Member.

    I hope you have an unforgettable visit to The Most Magical Place on Earth! If we can answer any more of your vacation questions, please stop back by any time.

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Meet the Panelist: Angie, Florida

Hi! I'm Angie, an Air Force wife from The Sunshine State! I am so happy to share my love and passion for travel, Disney vacation planning, and the magic of a Disney Vacation Club Membership. My family and I have been enjoying our Vacation Club Membership since 2012 and have discovered a whole new world by taking incredible Walt Disney World vacations, cruises on Disney Cruise Line, and have even made a trip to Disneyland Paris. I would love to help you experience the most magical vacation possible!  Learn More About Angie

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