Mickey and Minnie Statues in Front of Fireworks
  • On Jul 1, 2022
    Emma from South lanarkshire Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I am trying to purchase genie plus and it’s says I am not in the UK but I am and staying in a Disney resort.

    Hello Emma,

    I must begin by telling you that as the current UK-based Panelist here at planDisney, it makes me grin as wide as the Cheshire Cat when I see a question from a fellow British Guest!  

    Emma, I have some tiggerific news to share with you concerning the purchase of Disney Genie+.  Beginning earlier this summer, Guests wishing to purchase Disney Genie+ will only be able to do so on their actual day of visit to a Disney Theme Park by logging into their My Disney Experience Mobile App.

    It's true to say that as if by magic, Mickey will know that you're at Walt Disney World Resort when using the Disney Genie Service!  Isn't that just bibbidi-bobbidi-brilliant?! 

    It might be helpful to understand that the previous 'limited-time' offer for UK Guests to purchase Disney Genie+ will sadly no longer be available prearrival as a ticket add-on for dates remaining in 2022, or indeed for dates moving forward into 2023.

    I hope I've been able to provide a little pixie-dusted insight for you today Emma.  If you should have any additional questions for me, then please know you'll always be as welcome as can be to drop back to me here at planDisney.

    Have a great Disney day ~ Jane

thumbnail image for Jane

Meet the Panelist: Jane, United Kingdom

As the UK "Mum" on the planDisney Panel I'm able to assist those lucky Guests visiting Walt Disney World Resort from the United Kingdom who generally enjoy a whole 2 week magical stay. The planning and organising of resorts, Advance Dining Reservations and extra pixie dusted holiday fun for solo travellers, large or small family groups is my absolute pleasure! Learn More About Jane

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