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  • On Apr 25, 2023
    Daniel from GA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I am trying to purchase the genie passes for this Thursday. The app keeps saying I do not have reservations, however it shows I do.

    Welcome to planDisney, Daniel! I'm so glad to answer your question today. Disney Genie+ service is one of my favorite tech tools to make a trip to Walt Disney World Resort run extra smoothly, so I'm happy to chat with you about how and when you can purchase it.

    Daniel, you're having difficulty trying to reserve Disney Genie+ right now because you can only purchase it on the day you intend to use it. For your upcoming visit this Thursday, you will be able to purchase Disney Genie+ as soon as the clock strikes midnight on Wednesday night going into Thursday. If you're not a night owl, there's no need to worry because you can make your purchase when you wake up on Thursday morning if that works better for you. Just make sure that you have that transaction complete before 7:00 a.m. on Thursday morning because that's when you'll be able to start making Lightning Lane selections.

    Purchasing Disney Genie+ service day-by-day allows you to build a little bit of extra flexibility into your vacation. You can choose to use it or not use it on any day of your trip! I pretty much always purchase Disney Genie+ when I'm spending the day at Magic Kingdom Park or Disney's Hollywood Studios but I like to relax and enjoy the atmosphere at EPCOT and Disney's Animal Kingdom, so sometimes I'll skip it on the days I'm visiting those Theme Parks. It's really up to you! You can completely customize your vacation to exactly the pace you want it to be. 

    Have a magical day, Daniel!

    Jessica
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Meet the Panelist: Jessica, Texas

I'm a personal stylist and I live in Texas with my husband and our three rescue animals. We are Disney Parks-obsessed and love enjoying all the magic that's out there especially for grown-ups. In fact, we even opted out of a tropical honeymoon to spend a blissful week at Walt Disney World Resort instead! I'm thrilled to be on the planDisney Panel and I'm excited to share everything I've learned from all of our trips and help you plan a memorable family vacation.  Learn More About Jessica

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