Magic Kingdom Cinderella Castle
  • On Apr 17, 2022
    Lynn from OH Asked

    trying to purchase Disney Genie plus before we go, already purchased park hopper tickets.

    Hiya, Lynn! I'm so glad you found the second star to the right and followed it straight on to planDisney!

    Oh boy! It looks like you'll be headed to The Most Magical Place on Earth in only a few weeks and I have to imagine you're feeling a bit like Cinderella waiting for the clock to strike midnight! I'm happy to help you add the finishing touches of pixie dust to your already-magical vacation. Let me just grab my magic wand!

    Lynn, if you'd like to try to upgrade your tickets to include the Disney Genie+ service, you'll first want to log into your My Disney Experience app. Tap the icon that looks like three stacked lines in the bottom right corner, then tap Tickets and Passes. Select each ticket that you'd like to upgrade, then choose "Change Ticket." You should be able to see an option here to upgrade your tickets to include the Disney Genie+ service! 

    Remember, you're also able to purchase the Disney Genie+ service day-by-day as well. To do this, log into your My Disney Experience app on the first morning you'd like to purchase Disney Genie+. You'll want to make sure you do this before 7:00 AM EST! Tap the icon that looks like three stacked lines, then tap My Genie Day. Then, tap "Get Disney Genie+ for Today" in the purple bar. Right at 7:00 AM EST, you'll be able to make your first Disney Genie+ selection! Remember, you are eligible to purchase Disney Genie+ service as well as Individual Lightning Lane entrances, which truly give you phenomenal cosmic powers!

    Before you arrive, make sure that you've made your Theme Park Reservations with the Disney Park Pass system! This is an important step in reserving the parks you wish to visit on each day of your trip. I'd also suggest taking some time to explore the My Disney Experience app prior to your visit. This is a little like holding your own magic wand in your hand, unlocking everything that Walt Disney World Resort has to offer. You'll be able to view park maps, check wait times for attractions, and even mobile order food. This is a great way to minimize waits and maximize the fun!

    I hope I was able to help you today, Lynn! If you have any other questions, please fly your magic carpet our way again.

    You've got a friend in me!
    Michelle
thumbnail image for Michelle

Meet the Panelist: Michelle, Pennsylvania

Why hello, dreamers of all ages! I’m a lightsaber-wielding, Mickey waffle-loving, adventure-seeking kid at heart! My husband and our pup live in a little town near Pittsburgh that we affectionately call Main Street, U.S.A. We consider Walt Disney World Resort our second home and I’m so excited to help you add even more magic to your Disney vacation! Learn More About Michelle

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