• On Jul 9, 2021
    Lisa from 38 Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I am trying to purchase 3 adult Epcot tickets for July 14, 2021. I go through the check out and I get a message saying “ We are unable to process your request at this time. Please try again later”. The availability is open that day. Can you help Please?

    Hi, there!

     Welcome to planDisney, Lisa. I'm so glad you stopped by! It's my pleasure to help you plan your visit to the Walt Disney World Resort. 

     It sounds like you're having a bit of technical difficulty, which certainly isn't magical, is it? My best guess is that your internet browser isn't cooperating. I've had the most luck navigating the Walt Disney World Resort website using Google Chrome or Safari. Start by trying a different internet browser than the one you initially used to purchase your tickets. If that doesn't work, not to fret! You have a few more options. One is to purchase your tickets over the phone by calling the Ticketing Team at (407) 939-7679. A friendly Cast Member there will be happy to help you complete your transaction! Another option is to purchase your tickets on the My Disney Experience mobile app. When you open the app, click on the plus sign at the bottom of the screen. Then, select "Buy Tickets and Passes."

     Once you've purchased your Theme Park Tickets and linked them to your My Disney Experience account, go ahead and make those all-important Theme Park Reservations via the Disney Park Pass System. With your tickets and reservations all set to go, you'll be ready to enjoy pixie-dusted adventures at EPCOT!

     While you're visiting EPCOT, be sure to stop by L'Artisan des Glaces. A few scoops of artisanal ice cream in a waffle cone is my favorite treat on a hot summer day at this unique theme park!

     I hope this was helpful, Lisa. Please visit us again soon with any new questions you may have about the Walt Disney World Resort!

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Meet the Panelist: Ashley, Pennsylvania

Hi, there! I'm Ashley, and I have been a fan of all-things-Disney for as long as I can remember. My family and I enjoy sprinkling Disney magic into our everyday lives, but we most love making memories together on a Walt Disney World Resort vacation! The unique entertainment, fantastic dining, and incredible attractions completely immerse our family in the magic of Disney storytelling and keep us coming back to "The Most Magical Place on Earth" year after year.  Learn More About Ashley

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