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  • On Sep 16, 2019
    Margarita from WI Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have been trying to personalize my kid's magic bands and it has been terrible, sometimes even tough I see the ones I want at check out it says they are sold out, sometimes the website is not doing anything at all, anything I can do?

    Hi Margarita!

    Welcome to the Disney Parks Moms Panel.

    It is true to say that the new premium MagicBands have been very popular!  My tip for anyone waiting to place an order for these is to check every day, several times a day if you can, as they are constantly being replenished.  Also, I recommend that you have a complimentary plain-coloured MagicBand already selected for everyone, as in my experience, once you have placed your order for these - even if it's only for one member of your party - you cannot go back and edit this order.  I ordered a premium MagicBand for myself, but not for the rest of my family, and I instantly received an email to say "Your MagicBand package will be waiting for you at your Disney Resort hotel." (I am from the UK, and International Guests do not have their MagicBand shipped to their home address.)  This is different to ordering the regular plain-coloured complimentary MagicBands, as you can edit your order up until 11 days prior to your expected arrival date (unless you have included a premium MagicBand in your selection).  

    If you have missed the opportunity to purchase your premium MagicBand through My Disney Experience, a wide selection of MagicBands, including limited editions, are available for purchase at full price at select stores around the theme parks.  Check out Emporium at Magic Kingdom Park, MouseGear at Epcot and World of Disney at Disney Springs, to name a few. You can also order them online from shopDisney.  It's worth having a look, as I have found some lovely designs that I am still enjoying wearing on my holidays at Walt Disney World.

    Please come back and visit us if you have any further questions.  We will be happy to help you plan your magical vacation.

    Sue
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Meet the Panelist: Susan, United Kingdom

Hi, I'm Sue from England. I am very proud to represent the UK as a member of planDisney since 2012. Walt Disney World is my happy place, and I look forward to answering your questions when you are planning your magical vacation at Walt Disney World Resort. Learn More About Susan

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