Family with balloons at Grand Floridian
  • On Feb 27, 2022
    Kathryn from AR Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I am trying to make a payment on my Disney vacation package and I cannot find a link to do that ANYWHERE! I have gone through multiple QandA sections, called the help line, and it is nowhere to be found on my disneyexperience section. HELP!

    Greetings, Kathryn!

    Welcome to planDisney! I am so very glad that you found us. This is such a great year to visit The Most Magical Place on Earth. All four theme parks are in the middle of the 50th Anniversary celebration, and there are so many new and amazing things happening! I am sure that you and your travel party are getting excited. Let's go over how to make a payment so that you can get back to planning the best trip ever!

    Payments towards your Walt Disney Vacation package can be made on the My Disney Experience website. You can find the link under the My Plans option of the drop-down menu located on the top right of the Walt Disney World website. This page will have all of your upcoming travel plans, including your resort hotel information. Underneath the confirmation number, you should see the remaining balance and a blue link labeled "Make a Payment". If you do not see this option it could be for a few reasons. The payment will need to be processed on the Walt Disney World website, not on the mobile app. You will also need to make sure you have linked your vacation package to your My Disney Experience account. This only takes a few moments. Finally, if you booked your upcoming adventure with a travel professional or agency, you will not be able to make the payment through My Disney Experience. You will need to process all transactions through the agency that booked your travel plans. 

    Kathryn, assuming you have tried all of these tips and you still cannot locate the payment option, be sure to reach out to a friendly Cast Member. You can contact Disney Resort Hotel Reservations by phone, or you can use the chat feature on the Walt Disney World website. This can be a huge time saver if wait estimates are longer than expected. Castmembers will be able to help you process a payment by phone, and offer personalized support if you need further assistance finding your balance online. 

    I hope that your upcoming visit is memorable and magical!
    We'll see ya real soon!

thumbnail image for Tammy

Meet the Panelist: Tammy, Illinois

Hey Everyone! I'm Tammy. My Ohana and I live in the Northwest suburbs of Chicago. I am a preschool teacher and I also coordinate events for youth and families. I have been visiting Walt Disney World Resort since I was a teenager. I'm always looking for a new adventure to explore or an amazing snack to try. I love to share my tips and experiences because I want to help make all trips as memorable and magic as my travels have been.  Learn More About Tammy

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