Tweens walking on bridge at WDW
  • On May 11, 2021
    Chelsea from KY Asked

    Hello I am trying to pay my total balance online is there a way I can do this? When I tried to call I was on hold for almost an hour with no answer. Thanks!

    Hi Chelsea,

    Welcome to planDisney! How exciting to know that you are planning a trip to the Walt Disney World Resort!

    If you have booked a vacation package, you should have it linked in My Disney Experience. If not, you need to link it as soon as possible. Once linked, you should be able to login and check My Plans to see your vacation package confirmation. Next to that confirmation, you should see a link that says Make a Payment. From there, you should be able to pay off the balance. If that link is not visible or the link does not work, you will need to contact a Cast Member by phone.

    If you have not linked your vacation package in My Disney Experience, I am worried because you may not have made Disney Park Pass system reservations. Park Pass availability for the dates of your visit look limited. If you have not done so already, check the theme park reservation availability calendar for the dates of your visit. And then make park pass reservations as soon as possible!

    Looking at the dates of your visit, I hope you also made advanced dining reservations. If not, you can certainly try to make some reservations now. Remember that you can also use Mobile Food & Beverage Ordering, Mobile Dine Check-in, and Mobile Dine Walk-up Availability when you arrive. We used Mobile Food & Beverage Ordering from our resort hotel room on our last visit, picked up breakfast, and headed back to the room to dine on our patio. It was lovely.

    Chelsea, your visit is almost here! I can imagine the excitement in your household. Make sure that you have downloaded the My Disney Experience Mobile App and reviewed Disney MagicMobile service. We are thrilled to welcome you to a world of magic!

    Magic and memories,
    Donyell
thumbnail image for Donyell

Meet the Panelist: Donyell, North Carolina

Hello from North Carolina! I am a mom of twin girls, wife, and university professor who has been inspired by the creativity of Disney for a lifetime. Since my first Disney visit when I was 12-years-old, I have been drawn to the adventures crafted by Disney Imagineers. Planning Disney vacations helps connect me to families who will find in Disney the kind of joy my family has experienced over the years. Allow me to help you map your own Disney journey so that you, too can create the memories of a lifetime! Learn More About Donyell

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