Skyliner
  • On Jul 5, 2021
    Abbie from WA Asked

    I am trying to pay the balance for my trip coming up. I can't find where to do it online.

    Hi Abbie, 

    Thank you for reaching out to us here at planDisney, we are glad you stopped by!  Since you are trying to make a payment, it sounds like you have a visit to Walt Disney World Resort planned, how exciting!

    I am sorry you are having a difficult time making a payment toward your balance owing.  If you have purchased a Walt Disney World Resort Vacation Package which includes both Theme Park Tickets and a Disney Resorts Collection Hotel stay, you should be able to make a payment by logging into your My Disney Experience Account on the Walt Disney World Resort website and then clicking on "My Plans".  From there, scroll down to your Reservation.  Beside all of your reservation details, you should see "Make a Payment" in blue.  Click on "Make a Payment" and then follow the prompts to add the relevant payment information.  

    If your reservation information does not appear, you may have to link your reservation in My Disney Experience by adding your confirmation number under "Resort Information" and then "Link a Reservation".  If at that point you still are having difficulty making a payment, I suggest calling Disney Resort Hotel Reservations and a Cast Member will be able to assist with your reservation.  

    On the other hand, if you are trying to make a payment toward a Disney Resorts Collection Hotel stay only, final payment can be made when you arrive at your Resort.  If you are looking to purchase Theme Park Tickets only, the full balance will need to be paid in full at the time of purchase. 

    I hope you have a magical time at Walt Disney World Resort, Abbie.  If you have any other questions, please come back to planDisney.  We are always happy to help. 

    ~Stephanie
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Meet the Panelist: Stephanie, Ontario

I'm a Canadian mom with so many wonderful memories at Walt Disney World Resort!  I would love to use my experience in  traveling with toddlers, children, tweens and guests with limited mobility to help others experience all the magic Disney has to offer. Learn More About Stephanie

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