Mom and Dad planning vacation
  • On Aug 27, 2021
    Vaniel from CO Asked

    I have been trying to make park reservations, and unable to. The site is down?? Or I'm just unable to access it. Thanks for any insite

    Hey there, Vaniel. I'm so glad you've stopped by planDisney with your question. 

    First off, I'm so sorry that you are having some issues making your park pass reservations. I just tried to access the site and I am not seeing any issues. Have you tried to head over to the park pass reservation website today? If not, let's give it a go. Maybe today you'll have better luck. If that doesn't work, the next thing that I would try is to clear your cache on your computer. I am not a computer genius by any means but when something isn't working right on my computer, this is the first thing that my husband suggests that I do. Cache on your computer is like a temporary memory, or so I am told, and clearing that out occasionally can help your computer to run better. I also find that trying a different web browser can help troubleshoot problems that I might have with Walt Disney World websites. I find that using Chrome is a fairly smooth running one so if you are using something different, maybe switch over to something else and then try to make your park pass reservations. If all else fails, maybe try to turn your computer off and back on again. I hate to say this but more often than not, that always solves my computer woes. 

    If you've tried everything already and it is still not working then I have one last solution for you. You can give the website support line a call at (407)939-4357 and they will be more than happy to try to troubleshoot your issues with you. The phone lines open up at 7:00 a.m. Mickey Mouse's time and it is best to call as early as possible to avoid long wait times. 

    I'm sorry I don't know exactly why the park pass reservation website wasn't working for you the other day. Hopefully, it is all resolved now though! If you have any other questions, please feel free to stop back by and ask me. I'm happy to help. Have a great day! 

thumbnail image for Jackie

Meet the Panelist: Jackie, North Carolina

I love all things Walt Disney World.  In fact, since becoming Annual Passholders, my family of 3 is always hopping in the car for a quick trip to visit with Mickey Mouse!  I've been known to make the 8 hour each way drive to Walt Disney World (in one day!) to indulge in a Mickey Waffle or enjoy a sunny day at Disney's Typhoon Lagoon Water Park.  I may have a small family, but we are always up for some BIG fun at the Walt Disney World Resort.   Learn More About Jackie

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