Hi Sarah!
Welcome to planDisney. Thank you for sending us your question about Disney Park Pass theme park reservations.
I am so sorry you are having trouble making your theme park reservations. Sarah, the first step in making your theme park reservations is linking a
valid Walt Disney World Resort theme park ticket to your My Disney Experience account. If your theme park ticket is not listed in the “My Plans” section of your account,
please link it now by clicking here.
Next, you can
access the Disney Park Pass system. You will need to select your travel party before you create your theme park reservations. To expedite this process, I encourage you to
create your family and friends list in advance of making your theme park reservations. You must send invitations to anyone you want to make theme park reservations with. Once they accept, they can be part of your travel party. You only need to choose the Guests you will be traveling with as part of your theme park reservation travel party on this first screen.
Once you have selected your travel party, you will need to choose a date, theme park, and confirm your selections. It’s that simple, Sarah!
If you continue to encounter issues, I encourage you to speak to a friendly Cast Member. Please
visit the help center to contact one via phone, email, or live chat.
If you have any other questions, please visit planDisney again. We are always hEAR to help you!
Wishing you a Magical Vacation,
Priscila