• On Feb 27, 2022
    Lucy from TX Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I am trying to make park reservations. Every time I do so, it says my tickets are not linked, but when I try to link them they say that they are already linked to another account. How do I remedy this?

    Hey there, hi there, ho there, Lucy!

    Welcome to planDisney, and thank you so much for sending us your question and making us a part of your planning journey! Oh my goodness, Lucy, your trip is coming so soon! Can you believe that in just a little bit over a week, you will be soaking in all the magic at the Walt Disney World Resort? You have picked such a special to visit as well, with the World's Most Magical Celebration in full swing and the EPCOT International Flower and Garden Festival kicking off its 2022 season. You are in for such a fun time, and I could not be more excited for you!

    As you know, valid theme park admission now requires valid theme park tickets as well as a park reservation for each theme park you plan on visiting. In this situation, it sounds like your tickets might have been linked to the wrong account by accident. Personally, I accidentally had two My Disney Experience accounts for the longest time, and I kept confusing the two. Finally, I made sure that I only used one and that it was linked to all my devices, but I have linked reservations to the wrong account by mistake! If you have an account with another email address, I would check if the ticket was linked there. If that is the case, you can always connect with your other account in your Family and Friends List by going into "My Family & Friends" in your My Disney Experience account. Once you have connected your two profiles through your Family and Friends, you will be able to transfer your tickets to the correct profile. If you do not remember creating another account, I would highly recommend contacting a Cast Member via chat, email or phone, as they will be able to help you further. Indeed, Cast Members truly are real-life magic makers, and I always go to them whenever I need help!

    Now, Lucy, have you planned some time to visit the EPCOT International Flower and Garden Festival? Starting March 2nd, this festival includes breathtaking sights, fun activities for everyone to enjoy and, my personal favourite, unique and tasty treats! Are you looking for a fun snack to try with your family? My personal favourite is the Frushi from the Japan Pavilion. If you have not heard of the famous EPCOT Frushi before, they are fruit sushi with coconut rice, fresh fruits and a creamy topping. However, if you are looking for the most beautiful dessert, you must try the Vanilla, Rose Water, and Pistachio Panna Cotta at the Morocco Pavilion. Made in the shape of a beautiful pink flower, this creamy dessert is sure to blend into the gorgeous floral arrangements!

    I hope this was helpful, Lucy, and that you and your loved ones will have the best day ever on your next Disney vacation. If you have any other questions in the time leading up to your magical visit, don't hesitate to reach out. We are your new best buds, and I'm not dandelion!

    Have a magical dai-sy,

    Ariane
thumbnail image for Ariane

Meet the Panelist: Ariane, Quebec

Hello humans! My name is Ariane and I am a French-speaking Walt Disney World Resort lover from Montreal, Canada! Since the cold does bother me (sorry Elsa!), the Walt Disney World Resort has become my second home. If you need any help planning the most magical vacation from Canada or finding the most Instagrammable spots and treats, I'm your gal! I cannot wait to help you chase the wind and touch the sky on your next Disney vacation! Learn More About Ariane

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