Cinderella Castle 50th Day
  • On Jun 27, 2022
    Karen from Co Durham Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Trying to make park reservations and it will allow me to select all of us (family of 4) but then only saying that I can book and good to go

    Hi Karen, 

    Welcome to planDisney and thank you for your question! Your vacation is coming up soon, how exciting! Has the countdown started yet?

    As you’re making your Disney Park Pass reservations, my first suggestion would be to sign out of your My Disney Experience mobile app or My Disney Experience online. For your app, please make sure it’s up to date! Now, go back into the app or My Disney Experience online to try and make the Disney Park Pass reservations. 

    Hopefully this helps, but if not, within your app, make sure that your family’s tickets are linked to your account (within “Tickets and Passes”). If you’re staying on property at a Disney Resorts Collection hotel, make sure that they are linked to that reservation as well. When you book your Disney Park Pass reservations, if you’re staying on property, make sure to use the booking page for Disney Resort Guests. If you’re staying off property, make sure to use the booking page for Disney Tickets. You’ll see the different options on the Disney Park Pass page.

    If you still need further help, definitely connect with either the Disney Park Tickets or Technical and Website Support desks.

    I hope this “Bit By Bryanna” is helpful as you prepare for your upcoming holiday. In the meantime, if you have other questions, please feel free to reach out, I’m always happy to help!

    The Magic Is Calling, 

thumbnail image for Bryanna

Meet the Panelist: Bryanna, North Carolina

Welcome to planDisney! My name is Bryanna and I am a "Disney-lifer". I have traveled to the Walt Disney World Resort since my toddler years and I have not been able to get enough of the magic. Whether we are at the one of the Walt Disney World Theme Parks or a Disney Resorts Collection Hotel, it is a way to escape every day life. I have planned many family vacations and now it is my turn to help you. Through my experienced lens, I take joy in being a part of your magical journey! Learn More About Bryanna

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