Hello, Sophia! It's always great to connect with another resident of the Sunshine State!
I’m sorry you’ve run into some murky waters trying to purchase a
DisneyBand+ for your upcoming cruise. I’m hopeful that the error message you encountered was just a glitch. Don’t worry–you don’t need to be Wreck-It Ralph to navigate this; that’s why we’re here! Let’s check a few things to make sure everything’s working properly.
If you're using a VPN, make sure it's set to show you are in the United States, as guests outside the U.S. can’t purchase the bands in advance. I’ve also found that when the Disney Cruise Line website isn’t loading correctly for me, clearing my computer cookies often helps get everything back to normal. Lastly, if you tried purchasing from the website, you might want to try the
Disney Cruise Line Navigator app instead. If none of these tips work,
reach out to a Disney Cruise Line agent; they’ll be happy to troubleshoot the issue with you!
Having a DisneyBand+ makes boarding the ship and accessing your stateroom super easy! You can even use a MagicBand+ from the theme parks while onboard—it's the same technology, just a different name. For the best experience, make sure your band is fully charged, as the lights and vibrations rely on a strong battery. This way, you'll be all set to enjoy the magic from the moment you reach the terminal!
SEAS the adventure!
Tracie