Little girl on dad's shoulders in front of Cinderella Castle
  • On Feb 22, 2022
    Kim from LA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I am trying to do the online check in and it does not work. I have been trying since Saturday. I have called and been on hold for over an hour and cannot get a cast member. I am arriving Friday and getting very nervous.

    Laissez Les Bon Temp Rouler Kim! Welcome to planDisney.

    Someone is exchanging the Mardi Gras madness at home for The World's Most Magical Celebration at Walt Disney World Resort. I often wonder how many of my fellow Louisianans travel to the house of the mouse during our revelry at home? During your visit do not miss finding the golden Disney Fab 50 Character Collection for fun and unique photo opportunities.

    I am so sorry you are having difficulty completing your online check-in process via your My Disney Experience account. After doing a little research, I have a sneaky feeling this is due to your web browser. Please make sure you have updated your web browser to the latest version and try to check in again.  If after completing this task you are still having issues, I am going to recommend you call either early or late in the day (407) 939-4357 for assistance. Another option is to utilize the chat feature either online or through your My Disney Experience Mobile App.

    However, I can tell you on a recent trip, I too had a glitch with check-in. I simply resorted to the old-fashion way of the world and visited the front lobby to get my room assignment. It was quick and easy. Walt Disney World Resort Cast Members are the best group around and will do their best to accommodate you and any request.

    When visiting Magic Kingdom Park, head to Princess Fairytale Hall to find our own Louisiana beauty, Princess Tiana. I always like chatting recipes and bayou adventures with her highness.

    Please be aware you are visiting during the Disney Princess Half Marathon Weekend. In the morning hours, many roads will be closed to allow the running princesses to log Magical miles. This may affect your morning travel times, so plan accordingly.

    Have a Magical Mardi Gras escape,
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Meet the Panelist: Cindy, Louisiana

Hey Guys, I'm Cindy (not the one from the castle) but a simple girl from Louisiana. I'm ready to help you navigate all things Walt Disney World Resort. Especially, if you love EPCOT festivals, adult trips, girls weekend getaways and my favorite runDisney weekends. So send me your questions, I'm here to help. Learn More About Cindy

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