Overview shot of ship and sea
  • On Oct 2, 2022
    Kathy from MO Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Trying to obtain info about an upcoming cruise my daughter booked. I have the reservation number but no luck. Please advise

    Welcome to planDisney Kathy!

    I am guessing you have booked a Disney Cruise and are looking for it on the Disney Cruise Line website. Let's see if we can get things fixed!

    Start by logging into your account at DisneyCruise.com. This will be the same login information you use if you have a Walt Disney World account. Once you are logged in, go to the "Already Booked" tab and scroll down to "My Reservations." If you do not see your reservation listed, click on the blue box that says "Add a Reservation" and type in your reservation number. You will need the reservation number, the birthday of any of the guests on the reservation, and the last name. 

    Hopefully your reservation will populate on your account. If not, give a call to a friendly Disney Cruise Line agent who will be happy to assist you and get your reservation in ship-shape order!

    Since we are talking "tech" stuff, don't forget to add the Disney Cruise Line Navigator app to your phone. This will be your "go-to" once onboard with all the information you will need for dining, deck plans, daily activities, and so much more! It even has a CHAT feature to chat with your onboard travel pals. 

    I hope your account gets fixed with just a bit of pixie dust! Thanks for stopping by planDisney and let us know if you have any other questions as you get closer to your voyage!

thumbnail image for Cathy

Meet the Panelist: Cathy, Ohio

Hi, I'm Cathy from Cleveland. I love to travel, especially in the winter to escape the snow and cold of Ohio! My husband and 2 kids share my enthusiasm for travel, so we enjoy our adventures together whether it is hiking at a National Park, sailing on a Disney Cruise Ship, or going to Walt Disney World which is our home away from home. My husband proposed to me in front of Cinderella Castle and we have not stopped visiting ever since! It's a blast helping guests here at planDisney! 
Learn More About Cathy

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