resort polynesian castle monorail
  • On Apr 5, 2022
    Katie from NY Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I am trying to do the new discount for Disney+ subscribers with a stay in August and I keep getting an error that can’t be added to court

    Welcome to planDisney, Katie! Thanks so much for stopping by with your question. 

    Oh, bother! I'm so sorry you are getting an error message with the Disney+ Subscriber Hotel Offer. Sometimes Stitch likes to get into mischief and create problems on the Walt Disney World website! There are a couple of reasons this could be happening and I'm happy to help with some suggestions. The first tip I have for you is to log in with the email associated with your Disney+ subscription. It helps to have the email and password match both your Disney+ subscription and your My Disney Experience account. If you just signed up for Disney+, please try again approximately 60 minutes after you subscribed. 

    Another reason you are getting the error message could be that the room is not available for your dates. There is limited room reservation availability offered for this discount. The offer also excludes the following room types: 3-bedroom villas, Cabins at Copper Creek Villas & Cabins at Disney’s Wilderness Lodge, and Disney’s Art of Animation Resort – Little Mermaid Standard Rooms. If you are still having trouble accessing the offer and making your reservations, please call the Disney Reservation Center at (407) 939-2833 for assistance. 

    I hope this information helps resolve the issue. Once you have made your Disney Resorts Collection Hotel reservation, be sure to purchase your theme park tickets and make theme park reservations for the dates you would like to visit the theme parks. 

    If you have any additional questions as you are planning, please visit us again at planDisney. We're always happy to help you plan a vacation to The Most Magical Place on Earth! 

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Meet the Panelist: Lisa, Colorado

Hi everyone! I’m Lisa from Colorado where I live Happily Ever After as a mom, wife, and kindergarten teacher! I was raised on all things Disney and fell in love with Walt Disney World Resort on my first visit at six years old. I'm lucky to be an annual Passholder at both Disneyland and Walt Disney World and I love visiting my laughing places as often as possible! I’m so excited to help you plan special memories at The Happiest Place on Earth and The Most Magical Place on Earth! Learn More About Lisa

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