• On Sep 13, 2021
    Sharalee from WA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have been trying to log into my account to make reservations and am not able to. Is something wrong with the website? When is the best time to visit Disneyland price wise for the disney hotels?

    Hello Sharalee,

    Thanks for stopping by planDisney!

    It sounds like you're ready for a visit to "The Happiest Place on Earth!" That is, for certain, wonderful to hear. There is so much magic awaiting you at the Disneyland Resort. 

    I'm sorry to hear, though, Sharalee, that you had some issues when trying to make your plans. In my own experience, I've seen moments where the Disneyland Resort website or some of its pages or features can be temporarily unavailable while updates are in progress.  

    I'm hopeful that by now you've been able to sign in to your Disneyland account and make all the plans you wish to make. If you continue to run into problem spots, my best recommendation is to call the Disneyland Resort Website Support team at (714) 520-6222.The Cast Members with the Website Support team can help you look into any specific website issues you're experiencing.

    Perhaps you're looking to book a Disneyland Resort vacation package that includes reservations for one of the Hotels of the Disneyland Resort and theme park tickets. Perhaps you're looking to purchase theme park tickets and make theme park reservations. Or perhaps you had already purchased theme park tickets and were simply looking to make theme park reservations. No matter what plans you're looking to make, the planning tools available online and through the Disneyland Resort mobile app can help you put together your magical stay.

    One tip I'll share quickly, Sharalee, is to take a look at the "Offers & Discounts" highlights as a great way to stay up to date on any promotions that might feature discounts on stays at a Disneyland Resort hotel.

    I'll also mention that it's helpful to follow the Disney Parks Blog as a great way to stay up to date on all the new and exciting attractions, events, and experiences coming to the Disneyland Resort.

    Sharalee, here's wishing you a wonderful and fun visit to the Disneyland Resort!


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Meet the Panelist: Jerry, Pennsylvania

The playful and creative optimism of all things Disney has enthralled me since I was a kid. I loved watching "The Wonderful World of Disney" on Sunday nights, seeing all the live-action and animated classics in theaters, and — of course — visiting "The Most Magical Place on Earth" for the first time 45 years ago. These days, the big kid in me still loves to play Disney. As a long-time Disney destinations vacationer, I'm looking forward to helping you play Disney starting here at planDisney! Learn More About Jerry

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