MagicBand+ pairing with Smart Phone; Minnie Mouse band
  • On Apr 11, 2024
    Stefanie from SC Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi there! We are trying to link tickets so we can be in one group for Genie+ but the tickets are already scanned on two different accounts. How do we move forward?

    Welcome to planDisney and your trip to the Most Magical Place on Earth TODAY!

    Stefanie, you should be able to use Genie+ to coordinate your planning once you are connected as "Family & Friends." If you are all together, the quickest way to do this is by scanning your linking codes. 

    Using the My Disney Experience App, one person should:

    1. Go to "≡" at the bottom of the screen
    2. Scroll to "Disney Account"
    3. Select "Profile" from the list
    4. Select the tab "Family & Friends List"
    5. Select "+ Add a Guest" and then "Scan their linking code"

    The other family and friends should:

    1. Go to "≡" at the bottom of the screen
    2. Scroll to "Disney Account"
    3. Select "Profile" from the list
    4. Scroll to the bottom of the list and select "Show My Linking Code"
    The first person can scan and follow the prompts to connect your accounts. You can choose to share all plans (I do this with my family) or just the plans you have together (I do this with my friends).

    If you are not physically together, you can connect with names and e-mail addresses. The person receiving the request to connect will have to accept the invitation through email. It's easy enough, but just a few more steps than scanning to link your accounts.

    Once you are connected, you should be able to share plans, including adding each other to your group to pick Lightning Lane entries with Genie+. 

    You will also be able to share your photos in the app, including the fun PhotoPass Lenses you get access to with Genie+ and the photos taken on certain attractions. 

    If you have any issues getting connected or using Genie+ to make attraction selections once you are in a theme park, stop by the Guest Experience Team. These awesome Cast Members are easy to find: look for the big, blue umbrellas.

    Wishing you a magical day at Walt Disney World Resort!
    Jana
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Meet the Panelist: Jana, Georgia

Hi, everyone! I’m Jana, a Disney-loving wife and mom from Atlanta. My boys (my husband and sons) are the greatest joys in my life. We have so many magical memories from our vacations at Walt Disney World Resort and aboard Disney Cruise Line. I welcome the chance to share my knowledge and advice in helping you plan your visit to the Most Magical Place on Earth. Learn More About Jana

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