Dad and Daughter in front of Cinderella Castle
  • On Apr 19, 2021
    Ferdinando from NY Asked

    Hello I’ve been trying to link my tickets to the my Disney but it keeps saying invalid id and no one answers the phone when I call. I’ve been on hold for 44 minutes can anyone help me.

    Hi Ferdinando! Welcome to planDisney!

    It looks like you are arriving for your Walt Disney World Resort vacation tomorrow! That is exciting, but I also know just how busy those final preparations can be. I am so sorry to hear that you are experiencing trouble when trying to link your theme park tickets. Since you are almost ready to leave, let's get straight to work!

    Since you can normally link Walt Disney World theme park tickets by either visiting the main Walt Disney World website or the My Disney Experience mobile app, my first suggestion is to try linking through the one that you haven't tried yet. If you have been trying to link through the website, try logging in on the My Disney Experience mobile app or the other way around. Sometimes it's simply a technology glitch standing in your way and switching methods can help!

    If that still doesn't work, my next suggestion would be to contact Disney directly at (407) 566-4985 and speak with a Cast Member. I know wait times can be long, but I hope you have either already reached someone and gotten everything straightened out, or that when you call this time you will get through more quickly. Since you need to also secure Disney Park Pass reservations for the day(s) of your visit, you will want to reach out to them right away!

    I hope this helps, Ferdinando! Please let us know if you have any other questions.

    Tabitha
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Meet the Panelist: Tabitha, Tennessee

Hello all! I'm a happily married, proud mom to two young children, and I love to plan trips to Walt Disney World Resort. One of my favorite things about taking a Disney Parks vacation is that there is always something new and wonderful to discover, no matter if this is your first trip or if you visit multiple times per year. I'm excited to help you plan your next adventure!
Learn More About Tabitha

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