TRON at Night; Magic Kingdom
  • On Jun 30, 2024
    Brad from UT Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We are trying to link our passes to the friends we are traveling with, but when we scan the code we get an error message that says “Invalid ID”.

    Hey Howdy Hey Brad, welcome to planDisney! Thank you for stopping by with your excellent question. I'm thrilled to assist you! Linking tickets must mean you're gearing up for a trip to Walt Disney World! You are sure to make awesome memories at The Most Magical Place on Earth!

    I would suggest that your friends create their own My Disney Experience account, if they haven't already, then adding them to your Friends & Family list. I would then suggest connecting your account to theirs on their own devices. That way you will still be able to access all your plans, including Genie+ and Lightning Lane from your own account but still be able to share plans and tickets. For theme park visits beginning July 24, 2024, Lightning Lane Multi Pass will replace Disney Genie+ service, and Lightning Lane Single Pass will replace individual Lightning Lane entry. 

    I find the easiest way to connect to the accounts of friends and family members is by using your Linking Code. To find your Linking Code, tap on the 3 horizontal lines on the bottom right of the My Disney Experience app. Scroll to the bottom of the screen then under Disney Account, tap “Profile.” Next, tap “Show My Linking Code.” The app will then prompt you with a warning explaining what the linking code is. Once someone scans your Linking Code, you’ll be added to their Friends & Family list. Next tap “Show My Linking Code.” The app will then create a unique linking code. There’s a QR version as well as a manual code that your friends and family can type in.

    If your friends want to scan a linking code to connect to you (or you want to scan theirs) - tap on the three horizontal lines to the bottom right of the My Disney Experience app. Select “Profile” and then “Friends & Family List.” You’ll then scroll down to where it says “Add a Guest.” Follow the prompts to Scan their Linking Code. You’ll scan their linking code when they have it up on their phone, or you can manually enter the code.

    If you're still receiving an Invalid ID error message, my next suggestion would be to contact Disney directly and speak with a friendly Cast Member. 

    Brad, I hope you find this information helpful as you prepare for an exciting visit to Walt Disney World Resort! Thank you again for visiting planDisney. Have a magical day!

    Kay
thumbnail image for Kay

Meet the Panelist: Kay, New York

Hiya Pals! I’m Kay from beautiful Upstate New York. I’m a wife and mom to three beautiful musketeers. We are avid Disney fans and consider Walt Disney World our second home. We got married at Disney and have celebrated many milestones there and I cannot wait to help you plan your magical vacation! Learn More About Kay

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