dlr activities 20
  • On Mar 6, 2022
    Rachel from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I am trying to link my park tickets to Disneyland and California Adventure to my app. It is asking for a ticket reservation number to link them, but I don't have an actual ticket. I only have QR codes, which apparently don't take me to anything.

    Greetings, Rachel and thank you for consulting planDisney!

    I apologize for the challenges in attempting to link your Disneyland Resort theme park admission and I appreciate your great patience!

    Rachel, I am going to ask for your patience once again using the Disneyland Mobile App as I find it much easier to use when linking any type of ticket or reservation and most importantly, you will be able to scan the barcode and QR Code. First, kindly open your mobile device Settings and click on Notifications, look for "Disneyland" and enable Notifications. Then, let's make sure all updates are intact. Now, in the Disneyland Mobile App, let's make sure you have enabled all notifications by going into your My Profile and from there enabling your Mobile Device Notifications. These functions will enable the Disneyland Mobile App to function well and to provide you with the necessary push notifications before and during your visit.

    Here is how to link your Disneyland Resort theme park tickets using the Disneyland Mobile App.

    1. Open the Disneyland Mobile App, tap on the three stacked lines on the bottom right.
    2. On the Welcome Rachel page tap Tickets and Passes, and on that page you will be able to scan your QR Code, or you can enter the ID number on the tickets manually one at a time.

    I hope this is helpful, Rachel, if you still experience difficulties please call Disneyland Resort - Website Support for resolution as you will need to secure a Disneyland Resort - Theme Park Reservation in advance of your arrival.

    When loading a payment method in your Disneyland Mobile App you will enjoy Mobile Food & Beverage Ordering during your visit.

    I hope this information is helpful, Rachel and I wish you the happiest visit to Disneyland Resort.

thumbnail image for Jacqueline

Meet the Panelist: Jacqueline, Ontario

Hello, from Ontario, Canada! I am a former band and visual arts teacher who is retired and home full-time always planning my next Disney Destination vacation. I would be honored to help you plan your Walt Disney World Resort vacation, with a few personal first-hand tips for sailing with Disney, walking in Walt's footsteps at Disneyland Resort and travelling with a special needs family member. Learn More About Jacqueline

Related Video

  • thumbnail image for 5 Tips for Making the Most of your Disneyland Resort Vacation

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.