Sunset at Disney's Animal Kingdom
  • On Mar 13, 2023
    Elizabeth from south yorkshire Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I am trying to link park passes to my account but it says having trouble linking a name to reservation Why?

    Hi there, Elizabeth, and a very warm welcome to planDisney. I'm sorry to hear about your trouble making park pass reservations. I'll walk through some steps that should hopefully set you on a merry path to Walt Disney World. 

    There are four main steps in securing your preferred Park Pass, and you are making a great choice by booking your spot as soon as possible.

    First, please ensure you have created and are logged into your My Disney Experience account. 

    Two, ensure your tickets are linked, and that you are linked with your fellow Guests. 

    Next, select your date and choose an available theme park. 

    Finally, you can review and confirm your plans. If you need to modify (the date, park, or Guests) or cancel a theme park reservation, visit My Disney Park Pass Reservations.

    If you have completed all of these steps and remain unable to make your theme park reservations, you can always reach out to the U.K. Disney experts. 
    Have you heard about some recent ride announcements at Walt Disney World? By 2024, TRON Lightcycle / Run will be in full swing, and the Journey of Water, Inspired by Moana, should also be available. I'm so excited for you to visit the Most Magical Place on Earth! If you have any other questions, please pop back, Louise.
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Meet the Panelist: Louise, United Kingdom

Welcome to planDisney! I'm happiest in perpetual planning mode for our next Walt Disney World trip - it's my chance to catch a bit of Disney magic in-between visits.

Walt Disney World provides the ultimate sense of escapism! I understand how much guests want to get out of their trip, especially when travelling internationally. Please let me help you prepare a 'practically perfect in every way' journey so you can be truly whisked away by Disney magic!

Learn More About Louise

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