Cinderella Castle 50th Day
  • On Jan 26, 2022
    Marissa from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I am trying to link my magic bands to my account but they were previously linked to my dads account. He passed away so we won’t be using that account anymore. Is there any way we can transfer them to mine?

    Hi Marissa! Welcome to planDisney!

    First of all, I am so sorry to read of the passing of your father. It appears you both had a love for Walt Disney World Resort. I sure hope in two days, while visiting The World's Most Magical Celebration, you take a moment to celebrate Dad. As the fireworks from the new nighttime spectacular Disney Enchantment shoot high into the night, I know he will smile down on you.

    So, I have done a little research on this issue and I am going to make a few suggestions. First, if you are in possession of your MagicBand and serial number, try linking it to your My Disney Experience App by clicking on your profile and selecting "MagicBands and Cards." Choose "Link a MagicBand or Card."Enter the serial number and see what happens. I think this may be a long shot, but give it a whirl.

    Next, you can always give the Help Center for My Disney Experience and MagicBands a call at (407) 939-4357. The Help Center also features a chat function you may utilize. Heads up, wait times have been rather long lately.

    Also, Disney MagicMobile Service is available within your My Disney Experience account. Once you set up your MagicMobile pass, your smartphone acts as your ticket, connection to PhotoPass, and allows you to charge to your hotel folio.

    Outside all four theme parks are ticket booths where you can pick up a ticket card with proof of ticket purchase with a valid ID and original form of payment. If time permits, visit The Ticket Center at Disney Springs for assistance. In my personal opinion, the staff there is the very best at troubleshooting all Walt Disney World matters.

    Take some time to enjoy the EPCOT International Festival of the Arts during your visit. I highly recommend the DISNEY ON BROADWAY Concert Series featuring tunes from Disney musicals. 

    Hopefully, one of my suggestions helps! I am most definitely sending you love and pixie dust.

    See You Real Soon,
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Meet the Panelist: Cindy, Louisiana

Hey Guys, I'm Cindy (not the one from the castle) but a simple girl from Louisiana. I'm ready to help you navigate all things Walt Disney World Resort. Especially, if you love EPCOT festivals, adult trips, girls weekend getaways and my favorite runDisney weekends. So send me your questions, I'm here to help. Learn More About Cindy

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