Disney Springs Guests
  • On Feb 10, 2021
    Desiree from VA Asked

    I am trying to link my hotel reservation account to My Disney Experience but showing 2 adults and 2 children. Have confirmed with hotel they have ONE adult, how can I get this corrected so I can add hotel to account?

    Hi Desiree,

    Thank you for stopping by planDisney! 

    The resolution to this problem will depend on the kind of reservation you have. If you have a Walt Disney World resort hotel reservation and you made the reservation directly through the Walt Disney World Resort, then I recommend that you call 407-939-5277 to modify that reservation. If you booked through a third-party site or travel agency, contact a representative with that site or travel agency to make changes to the reservation. And, if you booked a non-Walt Disney World resort hotel, contact that resort hotel directly to change the reservation.

    If you are in My Disney Experience trying to link your resort hotel reservation, you should be able to match the guests from your My Family & Friends List in your My Disney Experience account to the resort hotel confirmation number when you link it. Once you are able to link that resort hotel reservation, be sure to check the My Disney Experience Mobile app to make sure the reservation appears in My Plans. Once your room is assigned, you will be able to see the room number in the mobile app as well!

    Since you are about to arrive soon, I also suggest that you double-check to make sure you have Disney Park Pass system reservations for everyone in your party. If you have not yet secured park pass reservations, do so as soon as possible! On our most recent visit, we had park pass and advanced dining reservations for each day of  our trip. As soon as you get that resort hotel reservation issue resolved, take another look through your park plans, make adjustments as needed, and check the operational updates to review any changes to dining or theme park experiences. 

    Desiree, we are delighted to welcome you back to a world of magic real soon!

    Magic and memories,
    Donyell
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Meet the Panelist: Donyell, North Carolina

Hello from North Carolina! I am a mom of twin girls, wife, and university professor who has been inspired by the creativity of Disney for a lifetime. Since my first Disney visit when I was 12-years-old, I have been drawn to the adventures crafted by Disney Imagineers. Planning Disney vacations helps connect me to families who will find in Disney the kind of joy my family has experienced over the years. Allow me to help you map your own Disney journey so that you, too can create the memories of a lifetime! Learn More About Donyell

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