TRON at Night; Magic Kingdom
  • On Jul 6, 2024
    Dorothy from TN Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I am trying to find my tron photos from this morning 7/6/24. We rode it at 9:13am.

    Welcome to the Grid, Dorothy! Thanks for stopping by planDisney--I'm happy to help you track down the attraction photos from your thrilling race this morning. 

    I encountered this very situation last month when I visited Walt Disney World Resort. I rode TRON / Lightcycle Run with my planDisney pal Elaine. Neither of us was wearing a MagicBand during the ride--so the Disney PhotoPass pictures didn't show up in my My Disney Experience app. Dorothy, I'm happy to report that it should be fairly simple to find the missing photos. 

    PhotoPass pictures can take up to 24 hours to appear in your account. However, if you want to secure them sooner and you're still at Magic Kingdom Park when you receive this answer, head to the Disney PhotoPass location on Main Street, located next to Tony's Town Square Restaurant. The Cast Members there can easily look through the day's photos and locate yours.

    If you've already left the park, don't fret! From the home screen of the My Disney Experience app, select the three horizontal lines at lower right (the "hamburger menu"), then the "Photo Gallery" option under the Disney PhotoPass section. If you scroll down through the available photos, there will be an option at the bottom of the screen that reads "Missing any photos?". Here you'll see some troubleshooting tips to find the pictures--if these don't work, there is a contact form to fill out with the date and time of your ride, plus any identifying characteristics of your group. 

    I hope you are having the best day ever on your Walt Disney World vacation, Dorothy! Make sure you're staying hydrated and reapplying that sunscreen. Wishing you a magical rest-of-vacation...

    See Ya Real Soon!
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Meet the Panelist: Susan, Michigan

Hi there! I'm Susan, a pixie-dusted pediatric nurse and Disney Vacation Club specialist. I'm married to my own Mr. Incredible and we have two fantastic teenage daughters. Our family has been making Disney memories for four generations, and I'm so excited to help you plan your own magical adventures as part of the planDisney panel. Welcome home! Learn More About Susan

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