Welcome to planDisney, Darren!
Having an unused
Walt Disney World theme park ticket is like putting on your coat and discovering some cash in the pocket--what a treat!
Darren, whenever I need any WDW ticket assistance, I call the very talented Cast Members at the
Help Center. While this
Frequently Asked Question about unexpired tickets will provide you a little insight, you might want to hear specifics about the options you may have for your particular ticket type. You'll see the number to call for assistance with
Tickets & Hotel Reservations on the website, so have those tickets handy when you make the call. I'm sure you'll be surprised at how quick and easy the process can be.
I see that you are arriving at The Most Magical Place on Earth very soon--so exciting! If you don't get a chance to call first, you can simply stop by a Walt Disney World ticket window, and a Cast Member there will help. You'll find these ticket windows at each entrance to every park. If your plans include a visit to
Disney Springs prior to a park, head to the
Guest Relations Lobby at Disney Springs Welcome Center. On this
map of Disney Springs, look for Town Center (near #23) and you'll know just where to find these helpful folks.
Enjoy your visit, Darren. Your magical vacation is right around the corner! As you continue to put the final touches on your plans, be sure to send additional questions our way. We love to help!
Andrea H