• On Jun 18, 2021
    Margaret from AL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I am trying to find my balance owed on my trip

    Hi Margaret,

    Welcome to planDisney! I am delighted to see you planning a trip to the Walt Disney World Resort!

    It sounds as if you have booked a vacation package. If so, then you should have received an email confirmation. My email confirmations have included the total cost, deposit paid, and balance due. You could also link that vacation package using the confirmation number in My Disney Experience, make payments online, and track your amount owed.

    Once linked, you should be able to log into My Disney Experience, and then click on My Plans. Scroll down to see your reservation details. The balance due and due date should be in those reservation details. And, you should be able to click on the link to Make a Payment. If you do not see a link and/or the link does not allow you to make a payment, you can contact a Cast Member to get assistance with making that payment.

    As you continue to plan, check out all of the digital tools now offered with the My Disney Experience Mobile App. We now have access to Disney MagicMobile service, Mobile Food & Beverage Ordering, Mobile Dine Check-in, and Mobile Dine Walk-up Availability. My family set up our Disney MagicMobile digital passes and I actually used mine to enter a theme park on my visit a few weeks go. We also have used Mobile Food & Beverage Ordering. I suggest that you check the arrival time windows at least an hour before you want to eat. We were going to order from Woody's Lunch Box one day but the earliest available arrival time was two hours from the time we were ordering. 

    If you have not done so already, make Disney Park Pass system reservations for the dates of your visit. Use the theme park reservation availability calendar to check park pass availability for your trip. Also, make sure that everyone traveling with you is connected through your Family & Friends List in My Disney Experience. If they are not, you can click on Add a Guest to add them. I share plans with folks traveling with us so that everyone has access to the park pass and advanced dining reservation info. 

    Margaret, we are so excited to welcome you to the magic!

    Magic and memories,
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Meet the Panelist: Donyell, North Carolina

Hello from North Carolina! I am a mom of twin girls, wife, and university professor who has been inspired by the creativity of Disney for a lifetime. Since my first Disney visit when I was 12-years-old, I have been drawn to the adventures crafted by Disney Imagineers. Planning Disney vacations helps connect me to families who will find in Disney the kind of joy my family has experienced over the years. Allow me to help you map your own Disney journey so that you, too can create the memories of a lifetime! Learn More About Donyell

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