• On Apr 10, 2021
    Doan-trang from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello, I am trying to enter my tickets on my account but it says that my tickets have been linked to another account as an owner. Can you give me a phone number to I can call to discuss. Thank you

    Hello, Doan-Trang!

    Welcome to planDisney, and thank you for taking the time to send us your question. Are you as eager as I am to visit the Disneyland Resort once the theme parks reopen this spring? I sure have missed the magic!

    I’m sorry to hear that you’re having trouble linking your theme park tickets to your Disney account. I agree that it’s a good idea for you to speak with a Cast Member who can look into the situation further. Please call the Disneyland Resort’s ticket helpline at (714) 781-4636, and I’m sure they can assist you with more information. After your tickets are successfully linked to your account on Disneyland.com or via the Disneyland app, be sure to make a theme park reservation online for the day or days you’d like to visit. 

    Please stop by again with more questions as you continue planning your pixie-dusted vacation, Doan-Trang. We’d love to help!

    Wishing you magic,
thumbnail image for Courtney

Meet the Panelist: Courtney, California

I'm a lifelong Californian who's been making magical memories at the Happiest Place on Earth since I was a little girl! Now that I'm the mom of a spirited son and daughter, I love seeing the Disneyland Resort through their young eyes. Our family is perpetually planning our next Disney Parks adventure, and I'm excited to help make your dream vacation a pixie-dusted reality too! Learn More About Courtney

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