Hi Heather!
Thanks for stopping by planDisney with your question! It's very exciting that you have planned to visit “The Happiest Place on Earth!” I’m glad to hear that you’re preparing for your visit by linking your tickets to your account on the
Disneyland Resort website. Once linked, you can access the
Theme Park Reservation system. Plus, you’ll be to go straight to the turnstiles to enter the park using your
Disneyland Mobile App!
A Cast Member I spoke to confirmed that tickets have a 10, 12 or 17 digit number to input into the website. Is it possible that you have a
Disney Gift Card and not a Park Hopper ticket? Disney Gift Cards usually have a scratch-off section on the back of the card, while theme park tickets do not.
If you do have a Disney Gift Card, you can use it towards the purchase of a
3-Day Park Hopper ticket. Tickets can be purchased on the Disneyland Resort website or the Disneyland Mobile App. Disney Gift Cards can also be used at participating locations throughout the Disneyland Resort theme parks, hotels and
Downtown Disney District!
I hope you enjoy three fun-filled days at the Disneyland Resort!
Tiffanie