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  • On Sep 23, 2024
    Joe frank from TX Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Trying to make dining reservations online for our trip in November and I am unable to complete my reservations. Getting message that request can’t be processed…..

    Hi Joe Frank!

    It is with deepest pride and greatest pleasure that we welcome you to planDisney!  Now, we invite you to relax and let us pull up a chair as we proudly present - your answer!

    I'm sorry to hear that you were experiencing some problems making your advanced dining reservations earlier today.  Sometimes, that mischievous Experiment 626 (more affectionately known as Stitch) can cause glitches in the My Disney Experience Mobile App or on the Walt Disney World Resort website, which is exactly what happened this morning.  I was actually on the app this morning and received a pop-up message that payments could not be processed.  However, when I tried again a few hours later, everything seemed to be working fine.  I'm hoping that you've been able to resume making your dining reservations either online or on the app by the time this answer finds you!

    Joe Frank, while advanced dining reservations are highly recommended, I also wanted to let you know that you can check Mobile Dine Walk-up Availability during your vacation if your plans change.  You can find this handy Mouseketool in your My Disney Experience Mobile App - just make sure you have the most up-to-date version of the app and location services enabled when you're ready to use it.  I also like to use Mobile Food and Beverage Ordering at Quick-Service locations so that we can spend less time waiting in line and more time enjoying our favorite attractions!  

    I hope this information is helpful and that everything is now running smoothly with your dining reservations!  Please remember that you're always welcome to be our guest here at planDisney if you have any other vacation planning questions in the future!

    Bon Appétit!
    Kristi
thumbnail image for Kristi

Meet the Panelist: Kristi, Maryland

Hi! I'm Kristi and I've been making magical memories at the Walt Disney World Resort since my first visit in 1989. While I cherished my childhood visits, my favorite memories have come sharing all of the excitement and wonder of a Disney Parks vacation with my husband and three boys. Whether you're planning a runDisney racecation, a trip with little ones, a land and sea adventure, or anything in between, I'm ready to help you make some bibbidi-bobbidi-beautiful plans for your next Disney Parks vacation! Learn More About Kristi

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