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  • On Jul 11, 2021
    Jessica from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi I’ve been trying to contact someone to help me out for days but my mom is no longer going on the trip with us to disney so I’m trying to change the name on the ticket to my older sisters will this be a problem for her to get in?

    Hey there, Jessica! 

    Welcome to planDisney! Thanks for stopping by with a question! 

    I’m sorry to hear that your mom won’t be able to make it on your trip to “The Happiest Place on Earth!”! Don’t forget to bring her back a souvenir. May I suggest the 20th anniversary Haunted Mansion Holiday Jack Skellington sipper? It’s available at French Market and Harbour Gallery in Disneyland Park this week only (now through July 18.) It’s a fun limited-time souvenir that she’ll love! 
     
    I am happy to report that you do not have to change the name on her unused ticket for your sister to use it. That’s because upon arrival a Cast Member will take a picture of the person using each ticket. From then on the ticket is associated with the person in the picture, not the name on the ticket.  So feel free to bring your sister instead of your mom. I hope you have a wonderful time! 

    Head back to planDisney with your future questions! 

    Tiffanie 
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Meet the Panelist: Tiffanie, California

Greetings from San Diego, CA! I'm a wife, cat mom and Disney-loving "childfree millennial." I've traveled all around the world, but my favorite place to visit is "The Happiest Place on Earth!" I've been going to the Disneyland Resort for over 25 years. Each time I step through the turnstiles to enter the world of yesterday, tomorrow and fantasy, I feel the magic of Walt Disney's original park. I can't wait to answer your questions and help you experience all that the Disneyland Resort has to offer! Learn More About Tiffanie

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