Magic Kingdom Cinderella Castle
  • On Mar 14, 2022
    Kristie from MI Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I am trying to connect two reservations & it keeps saying "sorry" I want to make the Park Reservations for all of us.

    Kristie! Hello. I am Baymax, your personal healthcare companion. Er, I mean - I am Michelle, your personal planDisney panelist. I'm here to help!

    I'm so excited to hear that you're headed to The Most Magical Place on Earth this summer! The only thing better than visiting Walt Disney World Resort is visiting with people you care about. I'd love to help you link reservations with your travel party to make planning together a breeze.

    Kristie, it sounds like you have a reservation and you will be traveling with other Guests who have another reservation. Since you likely aren't listed on the other Guests' reservation, the best way to connect with your travel party is to add them to your Family & Friends List! This way, you'll be able to make your Theme Park Reservations using the Disney Park Pass system for your entire travel party.

    To do this, log into your account online, hover your mouse over the My Disney Experience tab, and click My Family & Friends. Scroll down a bit and click "Add a Guest." I've personally had the best experience when selecting "Import from a Walt Disney World Resort hotel reservation." You can do this for each Guest, who will accept the invitation on their end. Then, ta-da! You will be connected through your Family & Friends List! You will be able to see each other's plans, make advance dining reservations, book Disney Genie+ Lightning Lane entrances, and make Theme Park Reservations together. 

    If you still happen to be having difficulty with connecting to other Guests in your travel party, you may also want to use one of the recommended browsers. Things seem to work the best for me when I use Google Chrome, personally! 

    I hope I was able to help you link with your travel party through your Family & Friends List, Kristie! If you have any other questions, please visit us again. As my pal Baymax would say, "I will always be with you."

    *fist bump* Bah-a-la-la-la!
    Michelle
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Meet the Panelist: Michelle, Pennsylvania

Hiya, pal! I’m a lightsaber-wielding, Mickey waffle-loving, adventure-seeking kid at heart! My husband and our pup live in a little town near Pittsburgh that we affectionately call Main Street, U.S.A. We consider Walt Disney World Resort our second home and I’m so excited to help you add even more magic to your Disney vacation! Learn More About Michelle

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