Sisters at Disney World
  • On Feb 19, 2022
    Angela from LA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello trying to connect my ticket card to my account. Says it’s supposed to be 12 number/ letters mine has 13. Not staying at resort have card tickets

    Greetings, and welcome to planDisney, Angela!

    How excited you must be about your upcoming visit to Walt Disney World Resort to enjoy the many EARidescent experiences celebrating the 50th Anniversary of this magnificent destination!

    Angela, if you are staying at one of the Walt Disney World Good Neighbor® Hotels then you should be able to link your reservation to your My Disney Experience account. My experience with such a stay was that I had to ask the hotel for the reservation number that could be translated by My Disney Experience first, and then use that particular reservation number for linking. If you are staying at a Walt Disney World Good Neighbor® Hotel then I would advise doing the same.

    If you are unable to link your hotel reservation to My Disney Experience, you can still link your theme park admission by looking at the ID number on the back or scanning the QR code on the back of the card.

    Once your ticket is linked, you can then proceed to make your Disney Park Pass reservations using your linked theme park tickets. 

    During your visit, please enjoy the benefits of the complimentary Disney Genie service for continuous updates for attraction standby queues, and a personalized suggested itinerary based on your preferences.

    Angela, if you want to save time waiting in lines, then I recommend adding the Disney Genie+ Lightning Lane Entrance for a small fee, per person, per day. This can be done on the day of your visit using your My Disney Experience app.

    Please refer to our Enchanting Extras Collection to enhance your visit, as you are arriving during the exciting EPCOT International Flower & Garden Festival!

    It was a pleasure assisting you, Angela, I wish you a most magical visit to Walt Disney World Resort - maybe one day you can enjoy a Walt Disney World Resort vacation package and be immersed in the Disney Magic.

thumbnail image for Jacqueline

Meet the Panelist: Jacqueline, Ontario

Hello, from Ontario, Canada! I am a former band and visual arts teacher who is retired and home full-time always planning my next Disney Destination vacation. I would be honored to help you plan your Walt Disney World Resort vacation, with a few personal first-hand tips for sailing with Disney, walking in Walt's footsteps at Disneyland Resort and travelling with a special needs family member. Learn More About Jacqueline

Related Video

  • thumbnail image for The best digital tools for Walt Disney World Resort vacations!

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.