Laptop with Magic Band image displayed
  • On Feb 25, 2022
    Charlie from MO Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    When trying to choose pre arrival bands from both the MDE APP or website under cards and magic bands, I am taken to a page asking me to link bands. My reservations are linked under my plans but I just need to purchase my pre arrival bands.

    Hi Charlie, thanks for visiting planDisney!

    A MagicBand is a fun accessory that will let you tap into convenience during your upcoming Walt Disney World Resort vacation. It can be used to gain entry into the parks (with valid admission and park pass reservation), tap into Lightning Lane entrances (arrival windows booked via the My Disney Experience mobile app), connect with Disney PhotoPass photographers, and more. Guests staying at a Disney Resorts Collection hotel can even use their MagicBand to unlock their hotel room door and charge food and merchandise purchases to the room. Pre-arrival MagicBands are available at a discounted price for Guests with a Disney Resort hotel reservation linked to their My Disney Experience account. I'm sorry to hear you're having a hard time placing your MagicBand order. I know that's frustrating; let's do some troubleshooting so you can tap into this magical discount.

    When I log into my My Disney Experience account online and access the MagicBands page (My Disney Experience menu --> My MagicBands and cards), I see "Your MagicBand Order" at the top. Below that is a large box with a panoramic image of my Disney Resort hotel with the words "MagicBand order for 7 Guests." Each member of my Family and Friends list connected to the resort reservation is listed below the resort image with their Disney character profile image and name. I click a blue "Get Started" button to proceed with the MagicBand selection process. Below the "Get Started" button are the details of my reservation and the number of days I have to complete my advance MagicBand order due to the shipping timeline. Below all of that resort reservation information is a "Link a MagicBand" section. So it sounds like you've found the right page, Charlie, but that your Resort reservation has not been successfully linked to your account. 

    You can link a resort reservation or vacation package to your account by clicking "Select" underneath the resort icon. You will be asked to enter the confirmation number as well as the last name on the reservation. Once your resort reservation and all members of your planning party have been connected to the reservation and each other as Family and Friends, you should see what I see when viewing your "My MagicBands and Cards" page. What a glorious sight it is! If the reservation is still not connecting, you might need the assistance of a helpful Cast Member at the My Disney Experience and MagicBands number. MagicBands can also be purchased online and linked to your My Disney Experience account before your trip, though not with a discount.

    I hope this information helps, Charlie. Please come back and see us at planDisney with any other trip-planning questions before, during, or after your visit to The World's Most Magical Celebration.

    Choose magic,
    Jennifer
thumbnail image for Jennifer

Meet the Panelist: Jennifer, Virginia

Hey there, hi there, ho there! I’m Jennifer from Northern Virginia, close to Washington, D.C. Together is my family’s favorite place to be, and I’m so grateful that Walt Disney World Resort is designed to make that dream a destination. I’ve visited The Most Magical Place on Earth at every age and every stage, in every season, and for countless reasons. I can’t wait to help you maximize the magic on your next Walt Disney World Resort vacation! Learn More About Jennifer

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