Mom and Dad planning vacation
  • On Aug 17, 2020
    Rockland from VA Asked

    I am trying to change my email/login information without success. When I visit my Account Settings page to change my email address, I enter the new address and I get an error - "Error:Sorry, there are one or more errors on this page".

    Welcome to planDisney, Rockland! 

    It sounds like your Walt Disney World account went through a rough round with Wreck-It Ralph! Never fear! I’ve recruited my pal Fix-It Felix, Jr. to help get your email address updated! He says, “I can fix it!” 

    It sounds like you’re in the right place to modify your account settings! From there, you should be able to change your login email and password. But Jiminy Jaminy, I totally understand your frustration with your account not cooperating! When my computer is messing with me, sometimes all I can think is, “I’m gonna wreck it!” 

    Here are a few trouble-shooting techniques I’ve used in similar situations to avoid wrecking my computer: 
    -Close your browser, reopen, and try again.
    -Log out of your account and try again.
    -Switch browsers. (Sometimes a simple browser change fixes everything!)

    If you find that you can’t glitch your way out of it like Vanellope von Schweetz, I’d give a rescue-call to Guest Services! They’re always able to assist further in matters like these! 

    I hope this helps, Rockland! If you need any further assistance, we’d love to hear from you again at planDisney

    Have some candy!
    Allyn
thumbnail image for Allyn

Meet the Panelist: Allyn, Wyoming

Howdy Partners, I'm Allyn! My home has been, and will always be, the Walt Disney World Resort. But, when I'm not "home," I live in the heart of Wyoming. I'm living my fairy tale as a professional fine jewelry designer, fitness instructor, wife, and an extreme Disney enthusiast! Dreams do come true, and I cannot wait to share all of my magical Main Street, U.S.A smarts with you! Learn More About Allyn

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