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  • On Sep 1, 2021
    Deanna from AL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I've been trying to change our dining reservations (my mom and dad have decided to come to Disney with us) and unfortunately your website crashes all the time! I know you prefer that reservations are made online but can I call instead?

    Hi there, Deanna!

    Thanks for stopping by planDisney!

    I'm so sorry you've been having issues with the Walt Disney World website! Technology can be awesome, but it's never fun when it doesn't cooperate. As someone who is constantly in need of my laptop and the internet to work "with" me, sometimes I'm convinced they're working against me!

    I'm so happy to hEAR your parents have decided to join you on your Walt Disney World Resort vacation! Some of the best memories I have in the parks were the ones when my parents and my kids could make magical memories together. I love a multi-generational Disney vacation because there's definitely something for everyone to enjoy - the young and the young-at-heart! Make sure to take advantage of all the photo opportunities you can with the Disney PhotoPass photographers, to capture all of your special moments in the parks. 

    You are absolutely welcome to call Walt Disney World and speak to a Cast Member regarding your dining reservation if you continue to have issues with the Walt Disney World website or the My Disney Experience mobile app. You can reach Walt Disney World Dining at (407) 939-3463 or (407) WDW-DINE. The phone lines are open 7 days a week, from 7 am to 11 pm EST. Make sure to have your reservation information on hand when you call. 

    I hope you're able to speak with someone who can get your mom and dad added to your dining reservation, and you have a practically perfect, pixie-dusted Walt Disney World vacation!
    Diane W. 
thumbnail image for Diane

Meet the Panelist: Diane, Alabama

"Dream It! Plan It! Do It!" – that's my motto! If you've always dreamed of a magical visit to Walt Disney World Resort, or sailing away with Captain Mickey on a Disney Cruise, I'd love to help you plan and make the most of your vacation. My favorite getaway is a Land and Sea adventure - from Cinderella Castle to sand castles! Learn More About Diane

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