Be Our Guest
  • On Sep 11, 2022
    Collette from AZ Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I am trying to cancel reservation at be our guest but it is not letting me cancel. Can you tell me how?

    Hi there, Collette. Welcome to planDisney

    I'm sorry that you are having difficulty canceling your Be Our Guest Restaurant dining reservation. It's really such a fun place to dine, but I understand plans and itineraries can change through the planning process. You should be able to cancel your dining reservation online through your MyDisneyExperience account. Although since you've said you are having trouble doing it that way, I suggest calling 407-WDW-DINE and having a Cast Member assist you with canceling your reservation. The phone lines open up around 7:00 a.m. Mickey Mouse's time each day. I do suggest calling earlier rather than later to avoid longer wait times on hold. If you'd like to try one other option before calling, I find that doing things via the MyDisneyExperience app rather than online is easier to navigate. You'll open your app and log in if prompted. You'll look for the Upcoming Plans section and you should see that dining reservation listed. If you click on "View Details" on that reservation you should see an option to cancel the reservation. 

    Like I said, if you are having technical difficulties it's super easy just to call. That's what I do most of the time and it's a pretty quick and simple process. If you have any other questions about your upcoming Walt Disney World vacation, please don't hesitate to stop back by and ask me. I'd love to help out. 

    Happy planning!
    Jackie H. 
thumbnail image for Jackie

Meet the Panelist: Jackie, North Carolina

I love all things Walt Disney World.  In fact, since becoming Annual Passholders, my family of 3 is always hopping in the car for a quick trip to visit with Mickey Mouse!  I've been known to make the 8 hour each way drive to Walt Disney World (in one day!) to indulge in a Mickey Waffle or enjoy a sunny day at Disney's Typhoon Lagoon Water Park.  I may have a small family, but we are always up for some BIG fun at the Walt Disney World Resort.   Learn More About Jackie

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