Disneyland Halloween; mickey; mini; goofy; Donald; scientists; mummy; witch; magician; werewolf
  • On Sep 1, 2023
    Gianny from NY Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I am trying to buy two day tickets one Park each day for September 16 & 17 originally I was going to buy just one day and then I wanted to add a genie plus and it let me but now that I am doing two days it’s not letting me a genie plus.

    Hey there Gianny,

    Welcome to planDisney and thanks for your question! While I'm happy to hear you have a trip to the Happiest Place on Earth coming up next week, I'm sorry to hear that you're having some trouble getting the Disney Genie+ Service added to your selection.

    I wasn't sure from your question, but have you already purchased your tickets for your visit? Currently, there are two points where you can add Disney Genie+ Service: when you are purchasing your tickets or after you scan your tickets in at the entrance to one of the parks.

    If you have not already purchased your theme park tickets, then you'll just need to follow the prompts on the Disneyland website. It will walk you through the type of tickets, your theme park reservations, and any add-ons like Disney Genie+ Service or a parking voucher.

    If you have already purchased your tickets, then you'll just need to wait until you arrive for your trip! Once you scan your ticket at the entry gate, you can open up the Disneyland mobile app and follow the prompts to purchase Disney Genie+ Service and you'll get access right away. 

    I've utilized both methods, personally! While Disney Genie+ Service is subject to availability, it's been very rare in my experience for it to close for a day due to high demand. My recommendation is to hop in the mobile app as soon as you get in the park to purchase and add it on for the rest of your trip.

    I hope that helps, Gianny, and that you have an amazing time visiting the Disneyland Resort!

    Have a Magical Day,
    Greg
thumbnail image for Greg

Meet the Panelist: Greg, Arizona

Hello there! Greg here from sunny Arizona. I'm a husband, dad to two kiddos under five, and an avid fan of all things Disney, Marvel, and Star Wars. I've been visiting the Disneyland Resort since I was 5 and have loved making all new magical memories as a family of 4. I enjoy helping friends get the most out of their trip to the Disneyland Resort, and I am excited to help you plan your most magical vacation ever! Learn More About Greg

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.
x

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.


Or you can continue browsing without updating.