Sleeping Beauty Castle
  • On Jun 23, 2022
    Deziree from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have been trying to buy tickets for Disneyland for next week all day already but the site keeps telling me that an error has occurred. I have tried all of my family's cards and all of our devices. This is so Frustrating!!!

    Hi there, Deziree – thanks for bringing your question to planDisney. I’m so sorry to hear you’re having trouble purchasing your tickets. I know that can be frustrating when you just want to get your plans set for your visit.

    Deziree, I can access the Theme Park Tickets page on the Disneyland Resort website to select number of tickets, number of days and ticket type. The next step it takes me to is to select a date for the park reservation. 

    If it’s still not working for you, I would try opening a new browser session, using a different browser type, or rebooting your computer altogether. You mentioned trying different devices already – sorry to hear that didn’t work. 

    You can also try contacting Ticket Services for help via phone, or through the Chat with Us feature in the Disneyland mobile app

    I’ve got my fingers crossed that it was a glitch and that you’re able to log in now!


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Meet the Panelist: Kamini, California

Greetings from the Golden State! Like Elastigirl, I am a committed wife and mom, resourceful, passionate, and will stretch to any length for my loved ones! Two of my favorite places to spend time with my family are Disneyland Resort, and Aulani, A Disney Resort & Spa. Being there is a treat for all the senses - the amazing sights, sounds, aromas, and flavors make us smile from ear to ear. I have decades of magical Disney moments woven into my heart, and I can't wait to share the magic with you! Learn More About Kamini

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