• On Aug 14, 2021
    Osvaldo from Chihuahua Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We are trying to buy our Disneyland tickets using a gift card, but it keeps saying "try again later". We have try several times and still the transaction is not completed. What should I do?

    Hello Osvaldo,

    Thanks for bringing your question to us here at planDisney! It's fun to hear you're planning to play in the Disneyland Resort theme parks. 

    I'm hopeful for you that you've been able to purchase your theme park tickets successfully since sending us your question. It sounds like you were getting a "please try again later" message or something similar as a message. I don't know if the message you saw was related to a temporary Theme Park Tickets & Reservations system issue or perhaps a brief system update that got in the way of you completing your theme park ticket purchase at the time. I'm crossing my fingers for you that it was only a temporary issue for you.

    If it happens that you're still seeing an issue with completing your ticket purchase, you might want to try purchasing your tickets through the Disneyland Resort mobile app to see if that gives you a different result. You can use a Disney Gift Card as a payment method in the mobile app as well.

    If you're continuing to see a message that's getting in the way of completing your theme park ticket purchase, you could reach out to the Disneyland Resort ticket services team at (714) 781-4636 and speak with a Cast Member for assistance. 

    Osvaldo, hopefully by now you've been able to complete your ticket purchase and make your theme park reservations for your visit to the Disneyland Resort. Now what's next is to enjoy all the magic when you visit. Here's wishing you lots of fun when you visit Disneyland Park and Disney California Adventure Park!

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Meet the Panelist: Jerry, Pennsylvania

The playful and creative optimism of all things Disney has enthralled me since I was a kid. I loved watching "The Wonderful World of Disney" on Sunday nights, seeing all the live-action and animated classics in theaters, and — of course — visiting "The Most Magical Place on Earth" for the first time 45 years ago. These days, the big kid in me still loves to play Disney. As a long-time Disney destinations vacationer, I'm looking forward to helping you play Disney starting here at planDisney! Learn More About Jerry

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