Family in front of Cinderella Castle
  • On Mar 21, 2021
    Gretchen from OH Asked

    I am trying to book a vacation and I get to the picture of Woody that says please do not refresh - and I waited 20 minutes. Nothing moved forward. Does this take that long or can I make a reservation a different way?

    Hi, there!

     Welcome to planDisney, Gretchen. We're so happy you stopped by and even happier to hear you're planning a visit to the Walt Disney World Resort!

     I'm sorry to hear you're experiencing some technical difficulty in trying to book your vacation package. I've experienced a few glitches while trying to make various types of reservations too! It really shouldn't take that long to make a Disney Resort hotel reservation. If your preferred method of booking is online, my best recommendation is to try a different internet browser. I've found that I have the best luck navigating the Walt Disney World Resort website with Google Chrome. 

     Another option is to book your Disney vacation over the phone! Simply call the Help Center at (407) WDISNEY or (407) 934-7639. A friendly Cast Member there will be delighted to have an Up-lifting conversation with you! I've booked several Disney vacations over the phone and I've had stellar experiences. The Cast Members always help elevate our vacation plans!

     Before you book your stay, I recommend checking out the Theme Park Reservation Availability calendar. If you plan on visiting the Theme Parks, you'll want to be sure there is Theme Park Reservation availability for your travel dates. 

     I hope this was helpful, Gretchen. Please visit us again soon with any new questions you may have! We'd love to help you plan a magical visit.

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Meet the Panelist: Ashley, Pennsylvania

Hi, there! I'm Ashley, and I have been a fan of all things Disney for as long as I can remember. My family and I enjoy sprinkling Disney magic into our everyday lives, but we most love making memories together on a Walt Disney World Resort vacation! The unique entertainment, fantastic dining, and incredible attractions completely immerse our family in the magic of Disney storytelling and keep us coming back to "The Most Magical Place on Earth" year after year.  Learn More About Ashley

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