Hey there, hi there, ho there, Samantha! You're as welcome as can be here at planDisney, and I'm so glad that you've stopped by with your holiday planning question.
In just weeks, you'll be arriving at
The Most Magical Place on Earth, ready to begin your magical adventure. How exciting! Since you are planning on booking
Enchanting Extras, such as
Savi's Workshop - Handbuilt Lightsabers and one of the fabulous Fireworks Dessert Parties, it sounds as if you're someone after my own Disney heart, and your planning is off to a practically perfect start! It is less than exciting to hear that you're having trouble booking your magical experiences, but since I had similar issues when booking my Enchanting Extras Collection experiences for my last trip to Walt Disney World Resort, I'm happy to pass on what I learned and hopefully help you today.
Our magical UK-based planDisney panelist, Jane, did a fabulous job
answering a question from another Guest and explaining the Enchanting Extras over-the-phone booking process for UK Guests. However, from her expert response, it seems as if you are following the proper steps for booking and should be able to book over the phone with the number you have been using. If you are reaching a recorded message stating that you cannot book in advance when you call, from
another Guest's question, it seems as if you are not alone. However, to the best of our knowledge, you should be able to book in advance over the phone using the "Tours, Recreation" number.
My only troubleshooting idea is that it is likely that the dates of the experiences you are trying to book have not yet been released for booking. When my Enchanting Extras booking window opened, this is what happened to me, and I had to wait about a week or more for my desired dates to become available for booking. I suggest calling back regularly to see if advanced booking opens for you soon. I will be wishing upon every star this evening that you can book your extra pixie dust very soon!
I hope this was helpful, Samantha, and I hope you have the most magical and memorable upcoming holiday! Please stop by any time with any planning questions you may have along the way. You've got a friend in planDisney!
See ya real soon,
Mandy