• On Apr 26, 2021
    Lara from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I am trying to book 2 nights at the Grand Californian and I've been stuck on the Woody "Please wait while we process your request" screen for about 30 minutes. Help!

    Hey Lara!

    Welcome to planDisney!

    You’re going to love your next stay at Disney’s Grand Californian Hotel & Spa! You’ll enjoy craftsman style elegance with some of the best food on property! Mobile Ordering is available at the dining locations inside the hotel and is very convenient! I stayed there last weekend and it was magnificent and even better than I remembered! You’ll have to make sure you carve out some time to enjoy the pool. If you or any Mouseketeers in your family want to enjoy the Redwood Creek Water Slide, you’ll want to be aware that it closes earlier than the pool does.

    I’m sorry to hear that you are having trouble booking your nights at the hotel. Theme Park and Hotel reservations were quite popular when they started but have since calmed down. If you haven’t had success yet, I encourage you to try again online and if that doesn't work you could try calling the Reservation Phone Line as well. There is still plenty of availability left so I am confident that you could find dates that work for you.

    Well Lara, you’ll be splashing around the pool in no time!

    Remember, always believe in the Magic!

    Andres
thumbnail image for Andres

Meet the Panelist: Andres, California

Hello from Southern California! I live 90 minutes from the "Happiest Place on Earth." I love photography and the Disneyland Resort and when you put them together, it's pure magic! I have a Disney-loving, rope-dropping family of four. My wife even calls me the Rope Drop Champion. I'm an Annual Passholder and Disney Vacation Club Member, with home resorts on both coasts. I can't wait to help you experience the most magic while on vacation and show you how to rope drop like a pro! Learn More About Andres

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