Hi Moira,
I am not aware of any reason why you are unable to find any availability at
Mama Melrose's Ristorante Italiano between 12-20 July 2012.
I have experienced something similar to this in the past when trying to make advance dining reservations and it has been due to the fact that the tables had not been loaded into the dining plan system just yet.
I would recommend that you keep checking the online dining reservation system for availability frequently during the next few days or call (407) 939-3463 and speak to a Cast Member who should be able to tell you what is going on.
(In order to make an economical telephone call from the UK, you can either use Skype or call 08448-610-610 and when prompted enter the US telephone number which in this case is 407-939-8687. Calls will cost approximately 1p per minute which is obviously much cheaper than making a normal international call)
If you are looking for more help in planning your holiday, why not check out my top tips and videos aimed specifically at UK Guests on the
My Holiday Planner website.
Wishing you a magical holiday filled with memories which will last a lifetime!